Attitude to work: The flow of energy.

When working, some people go to work fearing the worst, or hating the work they do. If a person goes to work with fear, that is, dreading the sound of the phone, fearing the customers that they may have a go at you for something, such as the service you are trying to give. While others go to work with hatred, hating the people that they work with and the clients they try to service. Just like in a previous posting, the person throwing fear and hatred out to others, that fear or hatred comes back instantly, and in many cases transforms to anger and aggression and then comes back to the give through the behaviour of the customers. So what happened is that people that are fearful or hate their work, create a workplace that they are fearful of or hate.   I work with people that are sensitive to negative states in others because of their history of abuse, I thus go to work intentionally changing my energy level. This alters my attitude, behaviour, and the way I talk to the clients. When I am not at work I do not need to be intentional about my energy level, because I make it a point that to be there, but knowing that the flow of energy wants to equalise, and being around people that are depressed and down, or suffering, I want enough energy to go around to everyone. So by having this thought, and making it an intentional action, my behaviour becomes so happy and friendly that others in the unit also lift their energy. Richard Bandler (Nuro-Linguistic programming) talks about this in some detail, he states that your energy level (negative or positive and everything in between) will affect every one around you, and like wise, you will be affected by their energy levels. Thus when I go to work, I have never had a truly dangerous or bad shift with the clients, unlike some other staff members that I work with. This is because I place each person in the centre of my attention and give them what they desire the most, and that is respect and the care that they have not had in a long time, if ever.   I have in the past been accused by others that I am not employed to be the client's friend. This at first sounded strange to me because that was not my intention. Then I discovered that the Rogerian client centred approach of being genuine with the clients, have positive regard, empathy build, and rapport, looks like "being a friend" to co-workers. This approach is more than a technique that you can just use without employing your entire being. The Rogerian approach needs the employment of your belief system, attitude, and the ability to love the client no matter what they have done in their history. I know this because I have worked with murders, rapists, and thieves, and victims of some atrocious acts of human indecency. It is in this profession, that if a therapist comes from a place of hatred or fear, the client suffers more and in extension society suffers when these people are back in the community. But if a therapist comes from a place of love, the client gives respect, appreciation, and a wish not to let themselves or the therapist down. The therapist becomes a person that the client wants to emulate.   Now you can look at this and think that the unit dynamics changed because of the physical body language that I was using. Although body language alone could not be the answer, because if I acted the positive body language without having the attitude, could it still have the same affect? Even using the Stanislavski method of acting, I would need to draw the attitude in from some previous experience I had before thus building or manufacturing my energy to form that attitude. Likewise, could I use the word energy at all? Although that is what emotions is, energy in motion, and when I concentrate and enhance the positive emotions, I am using my energy to lift my energy, thus it is in motion.